HENDERSON, Ky. 2/27/22— On February 18th, Gov. Andy Beshear and the Kentucky State Police (KSP) announced that twelve telecommunicators, representing seven posts across the commonwealth, have graduated from the KSP Telecommunications Academy.
According to Post 16’s Trooper Corey King, the graduates of Class 19 received 160 hours of instruction over four weeks. Major training areas included legal liability, limits of telecommunicator authority, telecommunicator’s role in public safety, interpersonal communications, customer service, combating stress, ethics and confidentiality, responder safety, basic fire dispatch, state emergency operation plans, criminal justice information systems, cardiopulmonary resuscitation, first aid training, emergency medical dispatch and special needs callers.
During the academy, Trooper King says the graduates were required to successfully process scripted calls for service and demonstrate proficiency in obtaining pertinent information, dispatching responders, providing emergency medical dispatch if needed, and correctly documenting information from the call for assistance. The training concluded with a computer simulation system that simulates their work environment in the radio room.
“Telecommunicators at state police posts provide a link and a lifeline for the public to vital emergency services,” said KSP Telecomunications Training Instructor Jason Long. “They are the unseen, but often heard, first responders to any incident and provide lifesaving information at a moment’s notice.”
To apply for a telecommunicator position with KSP, click here, or contact the KSP post nearest to you for more information.
“The mission of KSP is to promote public safety through service, integrity and professionalism using partnerships to prevent, reduce and deter crime and the fear of crime, enhance highway safety through education and enforcement, safeguard property and protect individual rights.”
This year, the number one priority for KSP is creating a better Kentucky by making the commonwealth’s streets safer, communities stronger and the nation more secure by providing exceptional law enforcement made up of a diverse workforce. For more information about career opportunities with KSP visit the website.